Terms of Service

Last updated November 4, 2026

These terms are an agreement between you and Phone Harness Inc., a Delaware corporation ("Phone Harness", "we"). They apply to Phone Harness Cloud: the hosted phones, the API at api.phone-harness.com and the dashboard at phone-harness.com. The open-source phone-harness software is licensed separately under the MIT License and is not covered here.

The service

Phone Harness Cloud lets you use hosted phones: temporary Android phones, a saved Android phone, and dedicated cloud iPhones on a subscription. During the beta capacity is limited, and we may change features, prices and limits with notice on this site.

Your account

You must be at least 18 and provide accurate details. You are responsible for everything done with your account and API keys, including by agents and software you run. Keep keys secret and revoke any that may have leaked.

Acceptable use

Use the phones only for lawful purposes and only with services whose terms allow automated or non-personal access. Do not use them for fraud, spam, harassment, evading bans or sanctions, creating accounts in bulk against a service's rules, attacking networks, or handling content you have no right to handle. We may suspend or end sessions and accounts that break these rules, without refund of used credit.

Prices, credits and subscriptions

Cloud Android emulators are billed per minute, from the moment a phone is ready until its session ends. Boot time is free. On Basic you pay as you go, at the rate shown in the dashboard and the API, from prepaid credit; purchased credit does not expire. Promotional credit, including the starting balance on new accounts, may be withdrawn if unused after a period we announce and has no cash value.

Plus is $20 a month and includes 1,000 phone-minutes of cloud Android each month. After those, minutes cost the member rate of 4¢, paid from your prepaid credit. Included minutes left at the end of a month expire: they do not carry over and have no cash value.

Cloud iPhones are real phones on a flat subscription, charged per phone, monthly or annually, at the price on our pricing page. Each subscription is a dedicated phone. They are not billed by the minute and do not use credit.

A plan renews automatically until you cancel. You can cancel at any time in Manage billing (our Stripe billing portal) or by emailing support@phone-harness.com. Cancellation takes effect at the end of the current paid period, and the plan stays active until then.

We don't offer a standard free trial. Any trial or pilot is only as agreed with us in writing (or as described on the offer you signed up through). If a plan is shown at signup, the trial converts to that plan unless you cancel before it ends.

Refunds are described in our refund policy.

Your data

Data on a phone is yours. We keep the account, billing and session records described in our privacy policy.

A temporary Android phone exists for the session length you choose. When the session ends, that phone and everything on it are deleted. Do not put data on one that you cannot afford to lose; a session can end early on failure or exhausted credit.

A saved Android phone keeps its apps, logins and files between sessions until you reset it.

A cloud iPhone keeps its apps, logins and files between sessions until you reset it. After the subscription ends, or a trial ends without converting to a plan, we erase that phone within 7 days.

Availability and liability

The service is provided as is, without warranty, during the beta. We do not promise uptime or that a phone will boot. To the extent the law allows, our total liability to you for any claim is limited to the amount you paid us in the three months before the claim, and we are not liable for indirect or consequential loss.

Changes and termination

You can stop using the service at any time. Unused purchased credit is refundable under the refund policy. You can cancel a cloud iPhone subscription or Plus at any time; cancellation takes effect at the end of the current paid period. We can suspend or end your access for breach of these terms or if we shut the service down, in which case unused purchased credit is refunded.

Law and contact

These terms are governed by the laws of the State of Delaware, United States. Questions go to support@phone-harness.com.